Avaya's multi-year supply chain transformation began with a vision. That vision was fuelled by a desire to spend less time on low-value, reactionary activities (like translating and moving data) and more time on high-value, proactive activities that would have a real impact on the business.
In this case study published by Aberdeen Group, learn how Avaya:
- Implemented
a long-term, five phase action plan based on a clear vision of what
needed to happen and what success would look like
- Addressed
challenges common to many organizations, including disparate processes,
multiple ERP systems and lack of supply chain visibility
- Used
technology as an enabler, coupled with people and process to create a
supply chain organization focused on continuous improvement and
innovation
P.S.
We’re particularly fond of this case study because Avaya chose
RapidResponse®
as their single supply chain planning system, forming the
overall foundation for their successful transformation. |
