What is needed in today's dispersed and loosely coupled supply chains are more collaboration, and less control; more coordination, and less optimization. Companies must have the ability to enable their front-line people to use their judgment to make fact based decisions which address the surprise and compromise inherent in today's global and multi-tier supply chains. At the heart of delivering these capabilities is the technical architecture of the supply chain solutions.
This paper describes the integrated set of capabilities that is required to satisfy the business needs of the 21st century supply chain.
